Salesforce Support

Flexible and tailored support to suit you


We’ll provide help and answers to your questions, tailored reviews of Salesforce’s seasonal upgrades, classroom training, on-site standard or customised training, ensuring the continuing success of your Salesforce implementation. 

Why choose a Giveclarity support package?


By choosing one of our support packages you'll benefit from all this:

  • Quick response time: we will respond within 1 business day and will aim to either resolve or provide a plan of action within 2 business days

  • Expert Knowledge: a team of certified Salesforce consultants and developers available to address any issues you have

  • Flexibility: plans are fully flexible – just one month notice for upgrade or downgrades (after the first three months of your contract)

  • Tailored to you: we build up our knowledge of your unique Salesforce set up so we appreciate your organisation's needs - all as part of your package

 

Below are the packages available:

  

Features - Total per year

Basic 

Enhanced 

Premier 

Platinum 

Enterprise 

Support Blocks (per year)

 15

 30

 60

 120

 240 +

Upgrade Success Reviews

 1

 2

 3

 4

 4 +

Training Course Places

 2

 3

 5

 8

 16 +

On-site standard half-day training

 

1

1

4

8 +

On-site bespoke half-day training 

 

 

1

2

4 +

Cost per month*

£150

£300

£600

£1,200

Get in touch
Cost per year* £1,800 £3,600 £7,200 £14,400  

 

* Plans are fully flexible – one month notice for upgrade or downgrade, or can be cancelled entirely after three months

* Prices shown are for non-profit organisations, commercial rates apply. Please contact us for more information.

* Prices are per-month billing, guaranteed for 12 months at purchase.

* Features listed are per year.

* A 'Support Block' is 30 minutes.

* All prices exclude VAT.

 

Contact us to discuss Salesforce Support

 

 



Let's keep in touch

0203 056 1900

info@giveclarity.org

Giveclarity.org
Crown House,
72 Hammersmith Road,
London
W14 8TH

 

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